Psychology of communication: how to learn to talk with people? How to properly communicate with people? Effective Communication Models How to skillfully communicate with people.

Secrets of communication skills - what affects the ability to communicate, how to overcome the fear of communication and become an interesting conversationalist?

Many people indicate such qualities as sociability, or the ability to communicate with other people, as their merits. However, in reality, it often turns out that their capabilities are limited to communication only in a certain company of persons close to them (relatives or friends), in front of whom certain rules of correctness may not be observed. For example, you can often see young people who, standing in a circle, express their thoughts and attitudes exclusively with the help of obscene language. At the same time, they can slap each other on the back, conduct a comic fight, laugh out loud and comment on the words of the interlocutors only with the help of short “obscene” words. When such people get into the company of people unfamiliar to them, their more than liberated behavior changes dramatically: they become squeezed, they cannot say almost anything intelligible. When communicating with persons of the opposite sex, the same situation may arise, especially if the person you like does not speak in their usual manner, but has the ability to clearly and clearly express their thoughts without resorting to "strong" expressions.

What factors affect the ability to communicate with other people

Often there are situations when a person whom we know as positive in all respects, an excellent interlocutor, suddenly begins to behave in a slightly different way. He can be distracted, at times react aggressively even to the most trifling remarks and remarks, generally refuse to even maintain the appearance of a conversation and completely withdraw into himself. Insecure people usually perceive this completely at their own expense and begin to respond with the same aggression or leave the interlocutor.

The question arises, what's the matter? Before you start communicating with others, you need to distract yourself from any negative thoughts and states. If you yourself or your interlocutor got up on the wrong foot, all his charm can evaporate somewhere. Only an irritated grumbler will remain, who no longer inspires any warm feelings and with whom one simply does not want to be in the same room.

It happens that the interlocutors do not trust each other and the conversation in the company does not go well. Just sitting and looking at each other is not interesting, so someone takes the liberty of starting the conversation first. What is he doing? First of all, you need to get to know other people sitting around, give your name. A feeling of distrust arises if the person who started this process recognizes the names of other people present, but does not name himself at the same time.

Often the initiative in communication comes from one person.

Another nuance is to start or intervene in a conversation without relying on topics that are interesting and familiar to other people. Not knowing what others are talking about, you can get into trouble and then spend the rest of the evening angry at yourself and others for what happened.

The complete absence of any manifestations of emotions or, on the contrary, excessive emotionality, especially exaltation, also does not cause a desire to communicate with a person who demonstrates all this. One gets the impression that he is either too "frozen" in regards to expressing his feelings, or simply does not know when to stop if he shows his feelings. Both dramatically reduce the level of trust and the desire to communicate. Simulation of emotions, smiles and laughter out of place - these are clearly not the means that allow you to win over other people and create an atmosphere conducive to communication.

Have you ever seen how people who don't even know each other very well sometimes create interesting situations when they want to chat? They sit closer, but not so much that their communication looks too intimate from the outside. It is also difficult to imagine how you can interest another person in yourself, being at a distance of about 3-5 meters from him, and carry on a conversation on personal topics. On the other hand, if a completely unfamiliar person sits close to you, starts grabbing your hands, patting your shoulder or whispering annoyingly in your ear ... This behavior usually makes you want to quickly stop communicating and run away from your counterpart as quickly and as far as possible.

Or such a case when someone excitedly talks about something, not even paying attention to the reaction of others. At the same time, he accompanies his every word with immoderate gestures, annoying gazes, or does not look at anyone at all. One can only guess what desires ripen in the souls of those who were not lucky enough to be around ...

Failed Communication Experiences Can Make You Introverted

Summing up what has been said, we note that a person’s ability to communicate with others is influenced by factors such as:

  • emotional state of interlocutors;
  • common interests of those present;
  • visual contact and distance between interlocutors;
  • feeling of self-confidence;
  • emotional involvement in the process of communication;
  • the ability to listen to others.

How to learn to communicate with other people

Some people sometimes cause slight envy because they can easily communicate with those around them. It seems that the very possibility of approaching someone and starting a conversation with him is not difficult for them. And for others, the very thought of this seems simply frightening: what if this person says something that, after his words, you just want to fall through the ground? Or die on the spot?

It is often difficult to start a conversation

Let go of prejudice. Starting communication with another person, you need to abandon any ready-made attitudes and thoughts about him. It is various “cockroaches” like “what if”, “what if”, “God forbid” and so on that can already in the bud suppress your ability to see a person in front of you. A person, and not the label that you have put on him because of his appearance or behavior. Remember, no one is responsible for your load of failures or what you call your failure. You are also far from an angel, and other people have to put up with your shortcomings. It is better to pay attention to the positive qualities of the person with whom you communicate. As psychotherapists say, there are no flaws in a person, but there are peculiar virtues that you need to take a closer look at and learn to accept them.

Be confident. An important key to developing the ability to communicate with others is to be a confident person. Moreover, we calculate a person with such qualities intuitively. Such a person behaves without too much fuss, chooses words, is not afraid to look the interlocutor in the eye and express his emotions. At the same time, he does not stick out his knowledge and competence, speaks in the right language, does not try to crush him with his status and authority. Before giving an answer, he takes a short pause, speaks measuredly and quietly, but not in a whisper.

Maintain eye contact and use feedback. Usually people who are known to be good conversationalists know how to listen to others. This is expressed in the fact that they not only listen, but also ask various clarifying questions and encourage the interlocutor. At the same time, they from time to time look into the eyes of the interlocutor, but do not use x-ray staring. Usually, a police gaze usually makes one want to escape from such a deep dive into someone's inner world.

Learn to listen to your interlocutor

Do not decide for your interlocutor how to behave. Often in films on the topic of relations between men and women, a moment is played out when the cause of conflicts is shown - the inability to listen to another person. He talks about his, you talk about yours. Then everyone begins to accuse the other of inattention, but for some reason no one even thinks that their own egoism and wrong expectations regarding other people can be to blame for everything. In the sense that a person is more interested in his thoughts, feelings and relationships than other people from the immediate environment. It's like in a joke that a man, having gone into the bathroom to wash and shave, came out of there a divorced man in just five minutes. And all because the wife asked some question, answered herself, got angry, offended and ... finita la comedy.

Express your thoughts clearly and clearly. Learn to express your thoughts in an accessible and clear manner. Some people think that the omissions and the ability to read between the lines give a special flavor to the conversation. Usually, everything happens exactly the opposite: if someone does not fully understand what it is about, he begins to experience a feeling of irritation, boredom appears and a desire to simply retire somewhere else. Where everyone talks about understandable things and understandable language.

Avoid value judgments and be able to ask questions. It is also important to be able to avoid evaluative reactions like “Nonsense”, “Nonsense” or “You can think of it too!”. When the interlocutor receives such an assessment from a communication partner, he gets the impression that no one is interested in the questions that concern him. It awakens a sense of its own insignificance and inferiority. Whatever he says, you need to listen to him to the end. But do not bombard a person with an endless stream of questions, otherwise he will decide that he is under interrogation with prejudice, and will try to interrupt communication that is difficult for him.

Know how to manage the attention of the interlocutor. An important point that allows you to win over other people is the ability to control space and your body. This means that you need to be able to reduce or increase the distance between yourself and the interlocutor. For example, if you think the atmosphere is getting too high, it makes sense to use the excuse to leave the person alone with their thoughts for a while. You can disappear from his field of vision, but do not interrupt communication. You can ask questions or tell something, preferably with humorous overtones. It is better to switch the attention of the interlocutor to something else, to distract him in this way. For example, offer a cup of tea or coffee, offer sweets or fruits. The psychological meaning of this is that a person switches from a verbal, mental or emotional channel to the level of sensations and tension decreases.

Expand your horizons and vocabulary. A person who knows how to express even the simplest things in a beautiful literary language immediately attracts attention. People begin to reach out to him simply out of a desire to communicate and listen. Remember how Dumas described the oldest of the musketeers - Athos? Despite his modest clothes, he immediately became the center of attention of any company. He was distinguished not only by his excellent manners, but also by his ability to keep up a conversation on any topic. He even surprised the king, who considered himself an expert in the field of falconry.

The most important - don't be afraid to communicate! Even if the answer is not the way you wanted, nothing terrible will happen to you personally. A negative result is also a result that life experience gives. But next time you will know that there are some nuances with which you need to be very careful. Without practice, any skill will atrophy by itself. Including the ability to say something ...

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Communication with people is the transmission of messages or data exchange that occurs between individuals through specific communication tools, such as speech or gestures. However, the concept of communication with people is much broader and covers human relationships, the interaction of social groups and even entire nations.

Communication of people with each other is intended to establish contacts. None of the spheres of human life can do without communication. Effective communication requires a constant flow of information, either orally or in writing. Such a flow must be mutually directed.

Psychology of communication with people

The ability to communicate competently and competently build various types of contacts between individuals in the modern world is simply necessary. Every day people interact with each other. In the processes of interpersonal interactions, some individuals influence others and vice versa.

From the standpoint of psychological science, communication with other people will be successful and effective only if interests coincide. For comfortable interaction, it is necessary that the interests of both parties coincide. Even an absolutely unsociable person, if you touch on a topic of interest to him, will talk.

For the effectiveness and comfort of the conversation, it is necessary to learn to understand your communication partner, to anticipate his possible reactions to specific statements. To this end, below are a few simple tricks for the success of communication interaction between people.

There is such a well-known technique called the Franklin effect, named after a famous American political leader who had considerable talents and was an outstanding personality. In order to gain the confidence of an individual with whom he could not find a common language and who did not treat him very well, Franklin borrowed a book from this person. After this incident, their relationship began to be friendly. The meaning of this behavior lies in the following: the individual believes that since he was asked for something, the next time the person he helped, if necessary, will respond to his request himself. In other words, the individual who asked for the service becomes beneficial to the person who provided the service.

The following technique is called “the door directly to the forehead.” If something is required from the interlocutor, then you should ask him for more. If you get a refusal, then at the next meeting, you can safely ask for it again. After all, the person who ignored your request will feel remorse and next time is unlikely to refuse, having heard a more reasonable offer.

Significantly increases communicative interaction automatic repetition of movements and body position of the interlocutor. This is due to the fact that it is inherent in a person to sympathize with people who are at least a little like him.

To create a friendly atmosphere during a conversation, you should definitely call the interlocutor by name. And in order for the communication partner to feel sympathy for the interlocutor, you need to call him your friend during the conversation.

Effective communication with different people does not mean pointing out to the individual about his personality defects. Otherwise, you can only turn a person from his like-minded person into an ill-wisher. Even if you absolutely disagree with his point of view, you still need to try to find common ground and, at the next remark, start the sentence with an expression of agreement.

Almost all individuals want to be listened to and heard, as a result of which, it is necessary to win them over during a conversation, using reflective listening for this purpose. That is, it is necessary in the process of communication to paraphrase periodically the messages of the interlocutor. This is how you build friendships. It will be more effective to transform the heard remark into an interrogative sentence.

Rules for communicating with people

Communication with other people is considered one of the most important components of a successful life. In order to make communicative interaction more effective, a number of simple rules have been developed, the observance of which will make communication with people comfortable, efficient and effective.

In any conversation, you need to remember that the key to its effectiveness is attention to the communication partner. It is from the beginning of the conversation, maintaining it in a given tone and harmonious completion that it depends whether the speaker will achieve the task or not. A person who pretends to listen, but in reality is only preoccupied with his own person and inappropriately inserts remarks or answers questions, obviously makes an unfavorable impression on the interlocutor.

People are not always able to immediately and clearly formulate their thoughts. Therefore, if you notice any reservations in the speaker’s speech, an incorrectly pronounced word or phrase, then it would be more correct not to focus on them. By doing this, you will give the interlocutor the opportunity to feel more at ease with you.

Communication between people will be ineffective if the conversation is tinged with disdain. So, for example, a phrase like: “I was passing by and decided to look at you for a while” often hides indifference or even arrogance.

Since effective communication with people requires maintaining a certain rhythm of speech, you should not overdo it with monologues. It should not be forgotten that each person has purely individual characteristics of speech and mental activity, so it is necessary to periodically use small pauses in a conversation.

Problems in communicating with people also depend on the dissimilarity of the styles of communication interaction between the strong and weak half of humanity. Gender differences between people are manifested in the meaning of their remarks, the form of non-verbal means used, such as facial expressions, gestures, etc. statements, the use of exclamatory sentences and interjections, a more competent structure of speech, a wide range of tones and their abrupt change, a high voice and emphasis on key phrases, a constant smile and accompanying movements.

Contrary to popular belief, the male half of humanity speaks more than women. They tend to interrupt the interlocutor more often, are more categorical, try to control the subject of the dialogue, use abstract nouns more often. Male sentences are shorter than female sentences. Men are more likely to use specific nouns and adjectives, while women are more likely to use verbs.

Basic rules for communicating with people:

  • in the process of communicative interaction, individuals should be treated in such a way that they can feel smart, interesting interlocutors and charming people;
  • any conversation should be conducted without being distracted; the interlocutor should feel that his communication partner is interested, so you need to reduce intonation at the end of the remark, nod your head during communication;
  • before answering the interlocutor, you should pause for a few seconds;
  • the conversation must be accompanied by a sincere smile; people will instantly recognize a fake, insincere smile, and you will lose the disposition of the interlocutor;
  • it must be remembered that people who are confident in themselves and in what they say evoke unconditional sympathy in comparison with individuals who are insecure in themselves.

The art of communicating with people

It so happens that on the road of life there are a variety of individuals - with some of them it is easy and pleasant to communicate, while with others, on the contrary, it is rather difficult and unpleasant. And since communication covers almost all spheres of people's life, learning to master the art of communicative interaction is a necessity of the realities of modern life.

A person who is fluent in the art of communicative interaction always stands out among other individuals, and such differences refer only to the positive aspects. It is much easier for such people to get a well-paid job, they move up the career ladder faster, fit into the team more easily, make new contacts and good friends.

Communication with strangers should not start immediately with serious and important topics. It's best to start with a neutral topic and gradually move on to more important things without feeling embarrassed.

It is also not recommended to talk about financial difficulties, problems in family affairs or health. In general, communication with strangers does not involve the use of personal topics. Don't talk about bad news either. Since there is a possibility that such a topic may alert the interlocutor, as a result of which he will find a reason to avoid the conversation. No need to discuss the appearance of mutual acquaintances during the conversation. Gossip will not increase your attractiveness in the eyes of others.

Categorical conversation is also not welcome. It will only push the interlocutors away from you. It is not recommended to stubbornly affirm or deny anything. After all, an individual who is ready to defend his case in stormy disputes, even if he is one hundred percent sure of it, will be completely uninteresting as a communications partner. People are likely to seek to avoid any interaction with such a person.

If a dispute ensued during the communication process, then you should not raise your tone, defending your point of view or giving arguments. It is always better to try not to bring communication with different people to controversial or conflict situations. When starting a conversation, you need to remember that the interlocutor who knows how to concisely and clearly convey his own thought will cause the greatest respect.

The art of communicating with people is as follows:

→ don't ask a doctor or lawyer who happens to be visiting for treatment or how to properly file a claim; there are office hours to receive answers to your questions;

→ when a conversation started and one of its participants tells a story or provides information that relates to the topic of conversation, it is impolite to periodically glance at your watch, look in mirrors or look for something in your bag, pockets; with such behavior, you can knock the interlocutor out of his thoughts and show him that you are bored with his speech, i.e. just insult him;

→ communication with an unpleasant person implies, first of all, awareness; it is needed in order not to be captured by one's own emotions in every case of intentional or unconscious provocation;

→ it is necessary to try to develop the ability to move away from the current situation, and look at it as if from the outside, without emotionally getting involved in quarrels, conflicts or other undesirable actions.

If the person with whom you have to communicate is unpleasant to you, then you need to try to understand what in him irritates and causes hostility. The psychology of subjects is arranged in such a way that a person can be a mirror for another. Usually, people notice in others such shortcomings that are present in themselves. Therefore, if you pay attention to the fact that something irritates you in a person, then you should pay attention, first of all, to yourself. Maybe you also have these defects? After such an analysis, the individual who irritates you will cease to irritate you.

We should also not forget that there are no one hundred percent negative personalities or completely positive ones. There is good and bad in every person. Quite often, aggressive actions or defiant behavior of people indicates that they have internal problems, conflicts. Some individuals simply do not know how to behave differently, because such a model of behavior was laid in them in the family. Therefore, being angry with them is a stupid and useless exercise that will only take away strength and disrupt spiritual harmony.

Communication with an unpleasant person should be taken as a kind of lesson, every unpleasant person you meet on the way - as a teacher. And communication with a good person and a pleasant companion will improve your mood, help relieve stress, and improve your emotional mood for the rest of the day. In general, knowledge and experience can be learned from any communication if you stop delving too deeply into it emotionally.

Communication with the elderly

The need to communicate with people is especially evident in old age, when children and grandchildren have left their native land, their favorite work is left behind, and only watching soap operas is ahead in between relatives' visits.

Aging gives rise to a deterioration in general well-being in older individuals, as a result of which their self-esteem may decrease and the feeling of their own low value and dissatisfaction with themselves may increase. The elderly individual experiences an "identity crisis". It is characterized by a feeling of lagging behind life, a decrease in the ability to enjoy life fully. As a result, there may be a desire for seclusion, pessimism and. In such cases, communication with a good person, and preferably a kindred spirit, will be indispensable.

In older individuals, one of the reasons for the distortion of communicative interaction is the difficulty in perceiving and comprehending the data received, their heightened susceptibility to the behavior of a communication partner in relation to them, and hearing loss. These features, and the resulting problems in communicating with older people, must be taken into account.

To avoid misunderstandings when communicating with older people, it is recommended that you take care to be heard and understood correctly.

Communication with older people should exclude the imposition of their own views and advice on older people, which will only cause a negative attitude on their part. They will perceive this as an encroachment on their own freedom, personal space and independence. In general, any imposition of one's own position will only lead to sharp resistance on the part of the interlocutor, as a result of which the effectiveness of communicative interaction will suffer.

To avoid conflict situations in interpersonal communication with older people, one should adhere to the following rules of conduct: do not use conflictogens and do not respond to conflictogens with them. Conflictogens are words, phrases, positions or actions, manifestations of superiority that provoke the emergence of a negative or conflict situation. These include orders, non-constructive criticism, ridicule, mockery, sarcastic remarks, categorical proposals, etc.

Fear of talking to people

Every individual has a need to communicate with people almost from the first days of life. However, some individuals, due to incorrect family upbringing, constant restrictions, hypertrophied dependence, various life situations, high or, conversely, low self-esteem, have a fear of communicating with people. For some, such fear manifests itself only when interacting with strangers, for others - with everyone without exception.

Fear of communicating with people is considered the most common type of fear that interferes with a full life and self-realization. This type of fear is present in many people. Often it is caused by the need to invade the personal space of the interlocutor during a conversation. Since each person has his own distance for communicative interaction, when another person invades his personal space, the partner has an invisible barrier that prevents the emergence of communication.

Fear of communicative interaction leads to isolation, which exacerbates the unsociableness, lack of sociability and alienation of the individual. As a result, a person's attitude to the surrounding society changes. He begins to believe that he is not understood, not appreciated enough and paid attention.

There are several techniques that help fight the fear of communicating with people. The first thing to do to overcome the fear of communicating with people is to understand the cause of the fear. For the effectiveness of communicative interaction and increasing confidence, you need to try to expand your own horizons, learn to prioritize.

It helps to overcome the fear of communicating with people. Therefore, you need to remember and write down all your victories, achievements, results, gradually supplementing with new ones, re-reading them daily.

Speaker of the Medical and Psychological Center "PsychoMed"

People skills are very important. Many areas in your life can depend on how you talk or correspond with your interlocutors. By becoming a pleasant and tactful interlocutor, and having mastered some rules of etiquette, you will be able to win over many people, which can bring you positive results in the future.

What role does the ability to communicate in society play?

The ability to establish contact is an important quality, and no one possesses it from birth. This skill needs to be developed, and if it has not been laid down for you since childhood, this does not mean at all that you cannot acquire it now. People who have learned how to communicate correctly in society are undoubtedly more successful not only in their careers, but also in their personal lives. Often, in our manner of speaking, the interlocutors add up the first impression of us, and we can ensure that it is only positive.

The subtleties of communication

Note that communication can include both verbal and non-verbal elements. That is, when entering into a dialogue with other people, you do not just pronounce a set of phrases, and the attention of the interlocutors is not only focused on them. In addition to the correctness of speech, it is important to monitor the shades of intonation, facial expressions, gestures, and gaze.

Surely, you had to watch how a person seems to say reasonable things, but something repels him. It can be just a running glance, sharp hand movements or a “frozen” pose, monotonous-sounding phrases, and the like. All these factors are no less important than the content of your phrases.

How to stop being afraid of public speaking

As you know, some people are afraid to speak in front of the public, and this fear can remain throughout life. However, many feel psychological stress not only when speaking to a large audience, but also simply, if necessary, in contact with a stranger. It can reach discomfort even when communicating with the seller, cashier, etc.

Fear of talking to strangers

First of all, it is worth determining where this fear came from. There may be several reasons.

shyness

Usually this trait comes from deep childhood, and depends on the temperament of the child. Some children behave openly, and sometimes intrusively, while others are embarrassed to start a dialogue with adults or peers. If parents do not instill communication skills, and let everything take its course, then in the end this trait flows into adulthood.

Low self-esteem

You are so insecure that you think that if you start a conversation with a stranger, you will look stupid. Perhaps it seems to you that there is nothing to talk about with you, you are unhappy with your voice, unsure of your ability to clearly express your thoughts, and so on. Low self-esteem can be hidden in many small things, leading to general self-doubt.

Complexes regarding appearance

This subparagraph can be related to the previous one, but the difference is that it is only about appearance. Perhaps it seems to you that if you speak, then others will pay attention to some flaw in your appearance that would hide from them if you did not attract attention to yourself.

Ways to deal with fear

Recognition of the problem

Having realized what your problem is, which entailed a fear of communication, it is important to try to solve it. If the reason lies in some defects in appearance, then find a way to fix them. It is also important to understand that your complex can be contrived. Surely, among famous people there are those who have a similar "flaw" - look at how they behave in public and how many fans they have!

If it's not about appearance or not only about it, but low self-esteem in general, then you probably need to raise it. You can make an appointment with a psychologist, but if you are afraid of communicating with strangers, then this step will probably cause you stress. That is why you should look on the Web for motivational videos with psychological consultations, which are absolutely free.

Appearance

A lot depends on how you look when communicating with people. You probably noticed that if you are unsure of your appearance, then communication is even more difficult for you - you just don’t want to focus on yourself. Such moments must be avoided. We are talking about the elementary - clothes, accessories, shoes. Choose your wardrobe carefully so that you have no doubts about it. Do not forget not only about stylish and comfortable things, but also about skin care, teeth, hair and nails. If you carefully take care of all of the above, then you will gain confidence in yourself.

Communication

If you want to overcome your fear, then you need to face the problem face to face. Only by starting to contact other people, you will learn to cope with your psychological barriers. Start small with phone calls. Sharpen your communication skills with loved ones. It is unlikely that you are afraid of talking with relatives or friends - communicate with them more often. As an experiment, to clarify a question, call an old acquaintance who fell out of your field of vision for some period. Subsequently, you can call one of the gyms in the city, for example, by asking the administrator what the cost of a subscription is at their institution and until what time the gym is open. With clarifying questions, you can also call a beauty salon or a yoga studio. It is not necessary to use these services afterwards - you just consult, as many other people do.

Having mastered a little with telephone conversations, try to start a dialogue “live”. If you are afraid of looking stupid when talking to strangers, then choose a way of communication where you will mainly have to listen. You can go to the nearest post office and ask how it is better to send a parcel to another country (for example, to Canada in the city of Toronto), and how long it will take to go there. Improvise, and gradually you will forget about your fears.

I don’t know what to talk to people about, how to start a dialogue first

It is important to understand that if you start the conversation first, then nothing terrible or unnatural will happen. Unless if another person starts a conversation with you, will you think something bad about him? Probably not. In the same way, other people will not see anything incredible if you contact them, so do not invent problems from scratch.

1. Ask questions

The easiest way to start a dialogue is with a question that will be relevant to the situation. If you are at a certain party, you can ask something about the menu - pay attention to what the potential interlocutor drinks or eats, and ask if he is happy with the choice and whether you should order a similar dish or drink for yourself. Of course, you should not be intrusive at the same time, if a person is relaxed and clearly ready for communication, and not concentrated on absorbing his food, then only then it makes sense to ask such questions.

You can also be interested in more neutral topics - how to get to a particular area where there is a good hardware store or bookshop in the city, and so on.

2. Be interesting

In order to avoid questions about possible topics for conversations, it is necessary to expand your horizons, to constantly be in the stage of intellectual or physical development. If you have nothing to talk about with others, then most likely you are not interested in much other than your main occupation. Many careerists are fixated only on their work, housewives - on domestic issues, and students - on their studies. It is unlikely that only these topics are able to win over the interlocutor and make him become interested in your personality.

Start with reading - world classics or philosophical literature. Subsequently, you can give examples from the books you read or recommend certain works to the interlocutor, giving them your assessment. You may say that you have absolutely no time to read. It is for such people that audiobooks have long been invented that can be listened to in traffic jams, while preparing dinner, cleaning the apartment, and so on.

To develop your personality, it is useful to attend various master classes. In childhood, many of us liked to go to some kind of "circles" - dancing, drawing, beading and the like. Currently, all this and more is offered for adults. In almost every city, with the exception of very small provinces, you can find a lot of master classes - you can sign up for a lesson in painting, belly dancing, yoga, cooking classes, dancing and much more!

3. Let others be interesting

Do not assume that when communicating with you, the interlocutor is only engaged in evaluating your conversational skills, tone, gestures, and meaningfulness of stories. Most people want to make a good impression about themselves as much as you do, and you can win over a person if you help him open up in an interesting way. He will remember this feeling of self-satisfaction, and subconsciously notes that it arose during a conversation with you, so he will be pleased to remember this communication, and he will strive for it again.

If you know that the interlocutor has recently visited another country or city, ask about the features of this place. If he plays sports, note his excellent physical shape, let him know that you would also like to do something similar and ask for advice on where to start. Many people can get lost with some questions, and if you notice that one of them took a person by surprise, do not focus on this topic unless the counterpart himself returns to it. Immediately unobtrusively move the conversation in a different direction - but do not move on to the next question, but tell something yourself, in the meantime allowing the interlocutor to gather his thoughts.

How easy it is to meet people and make friends

Often people avoid making acquaintances on their own, for fear of looking strange. If you want to avoid this, take note of some recommendations.

Don't be intrusive. Turning to a person, try to correctly track his reaction. If he obviously tries to answer in monosyllables, looks away, does not ask counter questions and switches to other things, such as examining the surrounding interior or setting up his phone, then he is clearly not inclined to dialogue. It may not even be about you - just now this person does not want to communicate or is not in the mood to make new acquaintances. You are probably familiar with these feelings.

Be natural. Allow yourself at least for one day to forget about all your fears or complexes. Conduct a kind of experiment - start a conversation with another person, without thinking about what impression you make. Just enjoy the conversation.

Stay confident in itself. If you have not yet been able to gain confidence in yourself, no one should guess about it. Starting a conversation with fawning or uncertain intonations is unlikely to achieve a positive effect. Speak confidently and calmly, do not doubt your words and do not think that you can look stupid and ridiculous. What does a confident person look like? When talking, he does not look at the floor or to the side, but into the eyes of the interlocutor. Although, from time to time it is still worth relaxing to look away to the side - a steady look into the eyes may seem unnatural. Don't constantly adjust your clothes or hair, don't "wring" your hands, and don't study your reflection (even briefly) on mirrored surfaces.

Speech and diction. This is also an important point. Learn to speak not too loudly, but also not quietly. You should be well heard, but nothing more. If you are periodically asked to speak quieter or louder, pay attention to this moment - it can significantly annoy the interlocutors. You can also record your speech on a voice recorder, and while listening to it, pay attention to errors. Avoid slowness and stretching of words, as well as excessive haste. Follow the golden mean. Now you can find a lot of trainings in which professionals will help you with the correct diction. You can simply sign up for a private consultation with a speech therapist, even if it seems to you that you have no problems with pronunciation, placement of stresses and the like - this meeting, in any case, will benefit you.

Be positive. Many people try to avoid those who often "radiate" negativity. Think about whether you are among such pessimists? Even if you are used to negative thinking, try not to show this trait to others. Compliment people, praise them, joke, laugh at other people's jokes.

However, feigned gaiety should also be avoided - such insincerity is often noticeable and looks ridiculous. Try not to talk badly about other people, or at least not focus on your negative emotions - this can turn you off.

Show interest. As you know, most people are very concerned about their personality - how they look, what impression they make, and so on. If you show interest in the personality of the interlocutor, then this will be a sure way to start friendships. Pay attention to any slightest achievements of a potential friend, be interested in his opinion on a particular topic, make compliments. Of course, it is important not to overdo it so that your interest does not look like flattery.

If you began to notice that other people are not too keen to maintain a dialogue with you and even avoid communication, then perhaps some reasons contributed to this. Let's consider some of them:

1- Subjective assessment

Of course, we all have our own subjective point of view on almost everything. However, if you are a tactful interlocutor, you will not try to impose your opinion on another person, especially if you see that he does not agree with him.

It is important to understand that someone else's point of view on certain events is no less valuable than yours. Yes, perhaps the interlocutor is really wrong, but if you want it to be pleasant to communicate with you, then do not try to prove your case at any cost. Gently present your arguments, without irony and irritation, ask what arguments your opponent has. Believe me, if a person is really wrong in some important issue, then soon he himself will understand this. If the issue is insignificant, then it is not worth paying attention to it.

2 - Detachment or talkativeness

These are two extremes that are best avoided. In the first case, when a person behaves aloof, immersed in himself, the interlocutor may decide that you are not interested in communicating with him. Of course, there are people who like to speak out incessantly, and at the same time do not notice the mood of others, but most still pay attention to someone else's reaction. Perhaps, due to a particular character or shyness, you try not to express your point of view, giving the interlocutor the right to conduct a dialogue, but gradually such communication can turn into a monologue, and it’s not a fact that the other participant in the conversation likes this state of affairs.

In the second case (with excessive talkativeness), it is also difficult to hone the correct communication skills. Many of us know such people who like to talk a lot, interrupt and not listen to others. At the same time, they may consider themselves interesting and sociable personalities, but in fact they cause varying degrees of irritation. If mostly tactful interlocutors come across on their way, then they may not even know about their problem. Analyze your conversations with other people - who talks more? In communication, it is important to maintain a balance - talking yourself, asking questions and listening to the answers of the other person.

3 - Stare

Are you sure you don't have that habit of staring at other people? Many people feel uncomfortable under such a “microscope”, and they try to wrap up the conversation as quickly as possible. It may seem to you that you are quietly examining someone's shoes, hair, or some part of the body, but, as a rule, this is very noticeable.

Also, the height of tactlessness is pointing out any shortcomings that a person already knows very well himself or, most likely, would like not to focus on them. Perhaps it’s not even worth mentioning that exclamations are unacceptable: “Oh, your pimple popped up!”, “Do you know that you have gray hair?”, “Are you getting better?”, “Your blouse is wrinkled,” and so on. such tactless remarks. They can only sound between very close people - a parent and son or daughter or husband and wife, and then if you are sure that this is appropriate.

4 - Questions

This subparagraph follows from the previous subparagraph - it will be about the ability to ask questions. Even if you and your interlocutor speak in approximately equal proportions, but at the same time you do not ask any questions to keep the conversation going, then such a conversation can soon become boring. It is important for people to feel an interest in their person. Be interested in the affairs of the interlocutor, his opinion on this or that account. It is important not to cross the line though. If you are not in a very close relationship, do not ask very personal questions - do not be faux pas. If a person is embarrassed about a question or topic of conversation, subtly move the conversation in a different direction, thereby showing yourself to be a flexible and tactful interlocutor.

The psychology of communication with people is a branch of psychology that studies the features of the types of communication, the definition of basic rules that contribute to the success of the interlocutor. It is also aimed at eliminating difficulties in dialogue and the fear of communicating with people.

One of the basic rules of communication is not only speech. Also important is the emotional color of the conversation. Learning to be a good interlocutor is very simple, you just need to understand the principles and rules on which the psychology of communicating with people is based.

Communication is one of the main social functions of society.

Communication classification:

  • Friendly.
  • Intimate.
  • Business.

Communication is contact between people for the purpose of exchanging information and experience, for conducting joint activities.

The art of communication is one of the main and weighty life experiences that people should have. This does not depend on social status, place of work or lifestyle, because the psychology of communicating with people is present in any conversation. Facial expression, gestures, facial expressions and intonation indirectly affect the interlocutor during a conversation.

A person who knows the basic principles of communication, it is much easier to present the necessary information in the right direction, achieve certain results and achieve success in communicating with people.

Communication skills as a key to successful authority

In order to learn how to communicate correctly, understand the interlocutor and convey information to their advantage in the process of conversation, scientists have identified a number of rules, the observance of which will help to find harmony in any conversation.

Communication according to the rules of psychology highlights a number of tips that will help you establish contact with your interlocutor and hone your personal skills in this difficult task.

First of all, when communicating, it is necessary to make it clear to your interlocutor that the opinion of him is good. This will set him up for positive communication, but you should also give your authority.

The presentation of information should be accessible and understandable to others. It is recommended to use an emotional color when talking, but in moderation. In one-on-one conversations, you should adapt to the interlocutor, this will help win him over.

A true manifestation of interest in the interlocutor. It will help to create a trusting atmosphere during the conversation.

An invaluable quality of a person is the ability to ask leading questions that contribute to the further conclusion of the necessary information. And do not forget that when talking with people, you need to be able to listen to the interlocutors.

By following the basic rules and communication skills with self-confidence, you can easily achieve stunning results and become one of the best interlocutors.

Basic rules of psychology of communication with a girl

Every educated person knows about the rules of communication, decency, etiquette, and so on, the violation of which is unacceptable in society. For men, there are also certain rules, the observance of which will help to appear before the fair sex in the best light.

10 rules for communicating with a girl:

  1. Positive attitude.
  2. Stay a man.
  3. Self confidence.
  4. Don't impose.
  5. Surprise.
  6. Give compliments.
  7. Ability to listen and hear.
  8. Active communication.
  9. Comprehensive development.
  10. Purposefulness.

After reviewing the rules, you should determine the main ones and half the success is in your pocket.


The main secrets of successful communication with a girl:

  • Establishing a connection.
  • Finding a clue.
  • An interesting topic of conversation.
  • Do not cheat.
  • Keep up the conversation.
  • Interesting questions.
  • Talk about a girl.
  • Correct breaks.

Also, do not forget that sincerity and non-verbal influence are important in a conversation. The ability to keep up the conversation, both in word and deed and with a look, will not leave indifferent more than one girl.

Causes of fear of communicating with people and methods for their elimination

Today there is such a type of social phobia as anthropophobia. This is a disease that is accompanied by an obsessive state of fear of people. It consists both in the fear of appearing in a large crowd of people, and in communicating with people. In this case, for elimination and treatment, you should seek the help of specialists.

The main causes of fear of communication:

  • Low self-esteem.
  • Having a negative experience.
  • Lack of communication experience.

Having identified the causes, we proceed to eliminate them. First you need to understand and realize the presence of fear, and look at the situation from the outside. Accepting information about the presence of fear will allow you to start working on this problem. Here you should convince yourself that this is not an abstract fear, but a false belief about its existence.


Do not forget that the formation of certain qualities, skills and abilities of various methods and techniques of communication occurs only with experience. Therefore, do not be afraid. Start communication with close people or for small audiences, gradually increasing your opportunities.


The basic principles of the psychology of communication are based on the literary works of researchers of human behavior in society. A number of rules developed by Dale Carnegie back in the 40s are still relevant today.

To correctly build sentences and make a good impression on the interlocutor, use psychological techniques:

  1. Be interested. Don't yawn and don't be smart. Show that you sympathize with the person, show interest in his activities.
  2. Evoke positive emotions. Don't hide your smile. Scientists have proven that smiling people are more successful.
  3. Call a friend by name. A personal appeal is a verbal compliment, by which you show that the information is intended specifically for the interlocutor.
  4. Be careful. An important quality is the ability not only to hear, but also to listen.

    Show respect for your opponent, ask leading questions, be surprised by the facts you hear and show more emotions.

  5. Find a common theme. Try to win favor with yourself, do not be shy and withdraw into yourself.

    Build friendships with neighbors and business partners.

  6. Be sincere. Crouching and flattering is not the best move. Acted delight will only repel the interlocutor. Praise those qualities that you really admire in a person.

Advice! If you find it difficult to communicate with strangers, practice on the phone.

Lack of eye contact will relieve embarrassment. Call the hairdresser or beauty salon.

Prepare in advance for the conversation, make a list of questions if you get confused in the process of communication.

Development of communication skills

The psychology of communication is an art. Even an introvert, closed in himself, can become the soul of the company. You just need to know a few "tricks" of building relationships.

Skills Development
Observation Notice the details, follow the non-verbal behavior of the interlocutor to get close to the communication style in which you will come to an understanding
memorization Remember what your friend is talking about. Pay attention to the personal details of his life, hobbies, to casually mention in a conversation
Erudition Comprehensive development expands the range of common themes. An erudite person will support any conversation
Understanding Be empathetic. A person's behavior shows his mood. By facial expressions, exciting emotions can be considered. Support and understanding is the key to starting a friendship
Trainedness Communicate every day. Scientists have proven that regular communication increases efficiency and productivity. The more you socialize, the easier it is to find a common language with people

Important! Be natural, don't turn the art of communication into acting.

Non-verbal psychology

No matter how interesting the information is, the owner must correctly present its essence. Who will listen to the booming whispers of an uncertain speaker? Behavior and the ability to behave in society - that's what will make others listen to you!

  • "Language" of the eyes. Get rid of uncertainty, boldly look into the eyes of the interlocutor and show that you are interested in maintaining friendly relations.

    A running glance is a sign of disrespect, showing that you are bored.

  • Mimic. Every emotion is reflected on the face. You can even flirt with only the corner of your mouth.

    Don't talk about sad things with a smile or positive things with pursed lips. Combine the inner state with the outer.

  • Gesticulation. Nonverbal behavior is a whole science. Keep your hands at the level of your stomach or hips, crossed palms - this is stiffness and distrust of others.

    An open posture subconsciously disposes the interlocutor. Learn to be fluent in non-verbal communication techniques.

Advice! Practice daily in front of a mirror. Read poetry, give a speech, or pretend to be a teacher.

Such training will help you overcome isolation and feel calm when talking with people.

Exercises for free and easy communication with strangers

Contact a psychologist for help if your close circle of friends is not replenished. But there is a way to help overcome shyness at home.

A little training is the beginning of work on yourself:

  1. Monologue aloud. Sit comfortably, grab your favorite child's toy or book. Turn on your imagination and imagine that the object in your hands is your listener.

    This workout is not as easy as it seems. Talk about yourself, about your activities, speak beautifully, in coherent sentences.

    This exercise will help structure the train of thought in your head and correctly express them out loud.

  2. Dialogue with a stranger. Talk on the street. Ask a passer-by how to get to the library, check with the seller about the quality of the goods, ask for advice.

    Meet someone at a cafe or cinema. Such training will relieve the fear of taking the first step.

  3. Remember the details. After a dialogue with a stranger, remember what he was wearing, what color his eyes, hair, what the interlocutor said.

    Develop long-term memory, reproduce in memory the person's face, style and voice. Exercise trains mindfulness.

  4. Praise. Give compliments, every person has virtues. Find them and admire out loud. But be sincere, do not forget that falsehood is easy to recognize.

Advice! Follow the speech. Speak clearly and clearly, without hesitating or stuttering.

Top books and literature

Interested? Learn more from the book. Researchers of human behavior have published many works on psychology.

Check out the best literature to help you master your communication skills:

  • Eric Byrne, Games People Play.
  • Dale Carnegie How to Win Friends and Influence People.
  • Larry King How to Talk to Anyone, Anytime, Anywhere.
  • Sigmund Freud "Psychology of the Masses and the Analysis of the Human Self".
  • Karen Pryor Don't Grow at the Dog.

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