Dota 2 freezes with sound. problem solving

If you are faced with the fact that DOTA 2 slows down, crashes, DOTA 2 won’t start, DOTA 2 won’t install, controls don’t work in DOTA 2, there is no sound, errors pop up, saves don’t work in DOTA 2 – we offer you the most common ways to solve the problem problems.

Be sure to update your video card drivers and other software

Before you remember the worst words and express them towards the developers, do not forget to go to the official website of the manufacturer of your video card and download the latest drivers. Often, drivers specially optimized for them are prepared for the release of games. You can also try installing a later version of drivers if the problem is not solved by installing the current version.

It is important to remember that you should only download the final versions of video cards - try not to use beta versions, as they may have a large number of unfound and unfixed errors.

Do not forget that for stable operation of games, installation of the latest version of DirectX is often required, which can always be downloaded from the official Microsoft website.

DOTA 2 won't launch

Many problems with launching games occur due to incorrect installation. Check if there were any errors during installation, try uninstalling the game and running the installer again, after disabling the antivirus - often files necessary for the game to work are deleted by mistake. It is also important to remember that the path to the folder with the installed game should not contain Cyrillic characters - use only Latin letters and numbers for directory names.

It also doesn’t hurt to check if there is enough space on the HDD for installation. You can try to run the game as Administrator in compatibility mode for different versions of Windows.

DOTA 2 is slow. Low FPS. Lags. Friezes. Freezes

First, install the latest drivers for your video card; this can significantly increase the FPS in the game. Also check your computer's load in the task manager (opened by pressing CTRL+SHIFT+ESCAPE). If before starting the game you see that some process is consuming too many resources, turn off its program or simply end this process from the task manager.

Next, go to the graphics settings in the game. First of all, turn off anti-aliasing and try lowering the post-processing settings. Many of them consume a lot of resources and disabling them will significantly improve performance without significantly affecting the quality of the picture.

DOTA 2 crashes on desktop

If DOTA 2 often crashes to your desktop slot, try to start solving the problem by reducing the quality of the graphics. It is possible that your computer simply does not have enough performance and the game cannot run correctly. It's also worth checking for updates - most modern games have a system for automatically installing new patches. Check if this option is disabled in the settings.

Black screen in DOTA 2

More often than not, the problem with a black screen is an issue with the GPU. Check if your video card meets the minimum requirements and install the latest drivers. Sometimes a black screen is a result of insufficient CPU performance.

If everything is fine with the hardware and it meets the minimum requirements, try switching to another window (ALT+TAB), and then returning to the game window.

DOTA 2 won't install. Installation stuck

First of all, check whether you have enough HDD space for installation. Remember that for the installation program to work correctly, the stated amount of space is required, plus 1-2 gigabytes of free space on the system disk. In general, remember the rule - there should always be at least 2 gigabytes of free space on the system disk for temporary files. Otherwise, both games and programs may not work correctly or may refuse to start at all.

Installation problems can also occur due to a lack of Internet connection or unstable operation. Also, do not forget to pause the antivirus while installing the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering them viruses.

Saves don't work in DOTA 2

By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system drive. Often save files are stored in a documents folder, which is located separately from the game itself.

Controls don't work in DOTA 2

Sometimes game controls do not work due to multiple input devices being connected at the same time. Try disabling the gamepad or, if for some reason you have two keyboards or mice connected, keep only one pair of devices. If your gamepad does not work, then remember that games are officially supported only by controllers defined as Xbox joysticks. If your controller is detected differently, try using programs that emulate Xbox joysticks (for example, x360ce).

Sound does not work in DOTA 2

Check if the sound works in other programs. After this, check whether the sound is turned off in the game settings and whether the sound playback device to which your speakers or headset is connected is selected there. Next, while the game is running, open the mixer and check if the sound there is muted.

If you are using an external sound card, check for new drivers on the manufacturer's website.

Dota 2 freezes

If Dota 2 freezes for you, it is very unpleasant, but not scary. Now we will try to figure it out possible reasons, as well as how to fix the Dota 2 freezing problem. So, usually the following factors can be the reasons:

• The core of your video card is overheating, this could be due to excessive load or a faulty cooler. Can be detected using special software that monitors temperature;
• Old drivers for a video card (or for a sound card), the freezing problem especially often appears after updating Dota 2. In this case, you need to update the drivers for the latest versions, which you need to download from the manufacturers’ websites. In general, it is recommended to do this regularly;
• Overheating of the processor, which can also be detected using special programs. Occurs when the cooling system malfunctions, large quantity dust, damage to thermal paste. As a result, during heavy load, the processor heats up and the computer may freeze or reboot. This problem needs to be fixed not only if your Dota 2 freezes;
• Your PC does not meet the requirements of the game, so you need to change the video settings down. Sometimes this helps;
• The reason may be third-party applications that may conflict with Dota 2 files, as a result the game will freeze. Most often, the cause is antiviruses (especially some free ones), but more often than not, the problem with antiviruses can only be caused by viruses. It will also be useful to simply close all third-party applications while playing.

These are the basic recommendations that will help avoid Dota 2 freezing. To prevent such a problem from arising, it is worth taking preventive measures and keeping your PC in good condition. good condition. You need to regularly clean out all the garbage that clogs Windows, be able to correctly remove programs (not just folders, but clean the registry), prevent dust from appearing in the system unit, and monitor the latest versions of drivers.

Another thing worth mentioning possible problems with a power supply, although in this case the game will freeze quite rarely, more often your computer will simply reboot and turn off. The power supply must match the configuration of your computer, since during peak loads energy consumption increases and a weak power supply may simply not be able to cope with this.

Separately, it is worth mentioning the appearance of the problem of Dota 2 freezing after the appearance of a global update, like Reborn, after which the game completely switched to a new engine. Although it is tested a lot and thoroughly, errors are still possible, this needs to be checked on the forums. If the complaints are widespread, you should wait for the official patch that will get rid of this problem.

According to statistics, 99 percent of cases of Dota 2 freezing are related to the video card, so you should always dig in this direction. In this case, it doesn’t matter that just yesterday everything was working absolutely fine for you, check the driver version, check the temperature of the video card, this will almost certainly help correct the situation.

Sometimes very drastic measures help, such as reinstalling the game or even Windows, but you should resort to them only when all other methods have failed. It’s just that if the problem is with the video card or viruses, reinstalling the operating system or Dota 2 itself will not give any result.

If nothing helps at all, and your computer configuration is fully consistent system requirements, then you need to write to the developers with detailed description situations. They usually respond within one to two days and often help correct the situation.

One of the most common problems with Dota 2– crash during the game, when the player is thrown to the desktop. There are enough problems with the correct operation of Dota 2, we will not dwell on each of them specifically, we will only consider options for correcting errors that lead to crashing of the game.

Option 1: check the integrity of the cache. If Steam itself finds the reason for the malfunction of the game files or their absence at all, then it will change/download the necessary files. Often this problem occurs after global updates, as well as due to the fact that anti-virus software quarantines files.

Option 2: delete the bin folder from the root of Dota 2 (if the game was installed by default, then the root folder is Programm Files (x86)/Steam/SteamApps/common/Dota 2). Next, you need to check the cache again so that Steam installs the missing files in the bin folder.

Option 3: download Steam Cleaner, we clean everything related to the Steam program (blob files from the program directory and the registry). This must be done if you have used any scripts or codes that you are not sure of. As a result, the Steam cache files will be cleared and you can check the cache again.

Option 4: if all else fails, then go to the folder where Steam is installed and delete everything except the Steam Apps folder and steam.exe. Next you need to launch Steam. It will install again.

Option 5: a more coordinated method compared to the second point. We delete the bin folder (option 2), delete all files with the cfg extension in the platform folder, in the root folder we get rid of files with the dmp extension and the like, go to the addons directory of Dota 2 and delete everything that is there. We launch the game, an error notification will appear in front of us. Next, we begin checking the cache to install the missing files.

Option 6: enter the following commands in the launch parameters:

• -novid;
• -nod3d9ex;
• -nod3d10ex4;
• -heapsize 131072 +mat_managedtextures 0.

Option 7: perform the sequence of the following actions:

1. Disable Steam Cloud;
2. Go to Steam\userdata\570\remote\cfg and erase config.cfg;
3. Go to Steam\steamapps\common\dota 2 beta\dota\cfg and delete all files with the cfg extension;
4. Turn on the game and configure the parameters;
5. Launch Steam Cloud. The settings will be replaced.

General information on what to do to avoid problems:

• Install the latest drivers on your computer;
• Install DirectX, vcredist;
• Sometimes changing the layout to qwer helps;
• Sometimes uninstalling Winamp helps (it’s not clear why);
• You need to make sure that the paging file is enabled and has a size of at least 2GB;
• Before playing, disable security software (or add Dota 2 to the exclusion list);

Solutions to other problems related to Dota 2 crashes can be found on the website

http://forum.navi-gaming.com/dota2_nastroyki_tehpomosch_i_utility/krash_krash_krash/

Video on how to check cache integrity:

Unfortunately, games have flaws: stutters, low FPS, crashes, freezes, bugs and other minor and not so minor errors. Often problems begin even before the game starts, when it does not install, does not load, or does not even download. And the computer itself sometimes does weird things, and then in Dota 2 there’s a black screen instead of a picture, the controls don’t work, you can’t hear the sound or anything else.

What to do first

1. Download and run the world famous CCleaner(download via direct link) - this is a program that will clean your computer of unnecessary garbage, as a result of which the system will work faster after the first reboot;
2. Update all drivers on the system using the program Driver Updater(download via direct link) - it will scan your computer and update all drivers to the latest version in 5 minutes;
3. Install Advanced System Optimizer(download via direct link) and enable game mode in it, which will end useless background processes while launching games and improve in-game performance.

The second thing to do if you have any problems with Dota 2 is to check the system requirements. In a good way, you need to do this before purchasing, so as not to regret the money spent.

Minimum system requirements for Dota 2:

Windows XP, Intel Pentium 4, 1 Gb RAM, 2.5 Gb HDD, nVidia GeForce 6600 128 Mb

Every gamer should at least have a little understanding of components, know why a video card, processor and other things are needed in the system unit.

Files, drivers and libraries

Almost every device in a computer requires a set of special software. These are drivers, libraries and other files that ensure the correct operation of the computer.

You should start with the drivers for your video card. Modern graphics cards are manufactured by only two large companies - Nvidia and AMD. Having found out which product drives the coolers in the system unit, we go to the official website and download the latest driver package:

A prerequisite for the successful functioning of Dota 2 is the availability of the latest drivers for all devices in the system. Download the utility Driver Updater to download easily and quickly latest versions drivers and install them with one click:

If Dota 2 does not start, we recommend that you try to disable your antivirus or put the game in the antivirus exceptions, and also check again for compliance with the system requirements and if something from your build does not comply, then, if possible, improve your PC by purchasing more powerful components .

Dota 2 has a black screen, a white screen, and a color screen. Solution

Problems with screens of different colors can be divided into 2 categories.

Firstly, they often involve using two video cards at once. For example, if your motherboard has a built-in video card, but you play on a discrete one, then Dota 2 may launch for the first time on the built-in one, but you won’t see the game itself, because the monitor is connected to a discrete video card.

Secondly, color screens occur when there are problems with displaying images on the screen. This can happen for various reasons. For example, Dota 2 cannot work through an outdated driver or does not support the video card. Also, a black/white screen may appear when working at resolutions that are not supported by the game.

Dota 2 crashes. At a specific or random moment. Solution

You play for yourself, play and then - bam! - everything goes out, and now in front of you is a desktop without any hint of a game. Why is this happening? To solve the problem, you should try to figure out what the nature of the problem is.

If a crash occurs at a random moment in time without any pattern, then with a 99% probability we can say that this is a bug of the game itself. In this case, it is very difficult to fix something, and the best thing to do is just put Dota 2 aside and wait for the patch.

However, if you know exactly at what moments the crash occurs, then you can continue the game, avoiding situations that provoke a crash.

However, if you know exactly at what moments the crash occurs, then you can continue the game, avoiding situations that provoke a crash. In addition, you can download a Dota 2 save and bypass the departure location.

Dota 2 freezes. The picture freezes. Solution

The situation is approximately the same as with crashes: many freezes are directly related to the game itself, or rather to the developer’s mistake when creating it. However, often a frozen picture can become a starting point for investigating the deplorable state of a video card or processor.

So if the picture freezes in Dota 2, then use programs to display statistics on component loading. Perhaps your video card has long exhausted its working life or the processor is heating up to dangerous temperatures?

The easiest way to check the load and temperatures for the video card and processors is in the MSI Afterburner program. If you wish, you can even display these and many other parameters on top of the Dota 2 image.

What temperatures are dangerous? Processors and video cards have different operating temperatures. For video cards they are usually 60-80 degrees Celsius. For processors it is slightly lower - 40-70 degrees. If the processor temperature is higher, then you should check the condition of the thermal paste. It may have already dried out and needs to be replaced.

If the video card is heating up, then you should use a driver or an official utility from the manufacturer. It is necessary to increase the number of revolutions of the coolers and check whether the operating temperature decreases.

Dota 2 is slow. Low FPS. Frame rate drops. Solution

If there are slowdowns and low frame rates in Dota 2, the first thing to do is lower the graphics settings. Of course, there are many of them, so before reducing everything, it’s worth finding out exactly how certain settings affect performance.

Screen resolution. In short, this is the number of points that make up the game picture. The higher the resolution, the higher the load on the video card. However, the increase in load is insignificant, so you should reduce the screen resolution only as a last resort, when everything else no longer helps.

Texture quality. Typically, this setting determines the resolution of texture files. The texture quality should be reduced if the video card has a small amount of video memory (less than 4 GB) or if you are using a very old hard drive with a spindle speed of less than 7200.

Model quality(sometimes just detailing). This setting determines which set of 3D models will be used in the game. The higher the quality, the more polygons. Accordingly, high-poly models require more processing power from the video card (not to be confused with the amount of video memory!), which means this parameter should be reduced on video cards with low core or memory frequencies.

Shadows. They are implemented in different ways. In some games, shadows are created dynamically, that is, they are calculated in real time at every second of the game. Such dynamic shadows load both the processor and the video card. For optimization purposes, developers often abandon full rendering and add pre-rendered shadows to the game. They are static, because essentially they are just textures overlaid on top of the main textures, which means they load memory, and not the video card core.

Often developers add additional settings related to shadows:

• Shadow Resolution - Determines how detailed the shadow cast by an object will be. If the game has dynamic shadows, it loads the video card core, and if a pre-created render is used, then it “eats” the video memory.
• Soft shadows - smooths out unevenness in the shadows themselves, usually this option is given along with dynamic shadows. Regardless of the type of shadows, it loads the video card in real time.

Smoothing. Allows you to get rid of ugly corners on the edges of objects through the use of a special algorithm, the essence of which usually comes down to generating several images at once and comparing them, calculating the most “smooth” picture. There are many different anti-aliasing algorithms, which differ in the level of impact on the performance of Dota 2.

For example, MSAA works head-on, creating 2, 4 or 8 renders at once, so the frame rate is reduced by 2, 4 or 8 times, respectively. Algorithms like FXAA and TAA work a little differently, achieving a smooth image by calculating only the edges and using some other tricks. Thanks to this, they do not reduce performance as much.

Lighting. As with anti-aliasing, there are different algorithms for lighting effects: SSAO, HBAO, HDAO. They all use video card resources, but they do it differently depending on the video card itself. The fact is that the HBAO algorithm was promoted mainly on video cards from Nvidia (GeForce line), so it works best on “green” ones. HDAO, on the contrary, is optimized for video cards from AMD. SSAO is the simplest type of lighting, it consumes the least resources, so if it’s slow in Dota 2, it’s worth switching to it.

What to reduce first? Shadows, anti-aliasing and lighting effects tend to take the most work, so these are the best places to start.

Gamers often have to do the optimization of Dota 2 themselves. For almost all major releases, there are various relevant forums where users share their ways to improve performance.

One of them is a special program called Advanced System Optimizer. It is made specifically for those who do not want to manually clean their computer of various temporary files, delete unnecessary registry entries and edit the startup list. Advanced System Optimizer does this for you and also analyzes your computer to find ways to improve performance in apps and games.

Dota 2 lags. Large delay when playing. Solution

Many people confuse “brakes” with “lags,” but these problems have completely various reasons. Dota 2 slows down when the frame rate at which the image is displayed on the monitor decreases, and lags when the delay when accessing the server or any other host is too high.

This is why lags can only occur in online games. The reasons are different: bad network code, physical distance from servers, network congestion, incorrectly configured router, low Internet connection speed.

However, the latter happens least often. In online games, communication between client and server occurs through the exchange of relatively short messages, so even 10 MB per second should be enough.

There is no sound in Dota 2. I can't hear anything. Solution

Dota 2 works, but for some reason does not sound - this is another problem that gamers face. Of course, you can play like this, but it’s still better to figure out what’s going on.

First you need to determine the scale of the problem. Where exactly is there no sound - only in the game or even on the computer? If only in a game, then perhaps this is due to the fact that the sound card is very old and does not support DirectX.

If there is no sound at all, then the problem is definitely in the computer settings. Perhaps the sound card drivers are installed incorrectly, or maybe there is no sound due to some specific error in our beloved Windows OS.

Controls don't work in Dota 2. Dota 2 does not recognize the mouse, keyboard or gamepad. Solution

How to play if it is impossible to control the process? Problems with supporting specific devices are inappropriate here, because we are talking about familiar devices - a keyboard, mouse and controller.

Thus, errors in the game itself are practically excluded; the problem is almost always on the user's side. You can solve it in different ways, but, one way or another, you will have to contact the driver. Usually, when you connect a new device, the operating system immediately tries to use one of the standard drivers, but some models of keyboards, mice and gamepads are incompatible with them.

Thus, you need to find out the exact model of the device and try to find its driver. Devices from well-known gaming brands often come with their own software packages, since the standard Windows driver simply cannot ensure the correct operation of all functions of a particular device.

If you don’t want to search for drivers for all devices separately, you can use the program Driver Updater. It is designed to automatically search for drivers, so you only need to wait for the scan results and download the necessary drivers in the program interface.

Often Dota 2 brakes can be caused by viruses. In this case, it makes no difference how powerful the video card is in the system unit. You can scan your computer and clean it of viruses and other unwanted software using special programs. For example NOD32. The antivirus has proven itself with best side and have been approved by millions of users around the world.

ZoneAlarm is suitable for both personal use and small businesses, capable of protecting a computer running Windows 10, Windows 8, Windows 7, Windows Vista and Windows XP from any attacks: phishing, viruses, malware, spyware and other cyber threats . New users are given a 30-day free trial.

Nod32 is an antivirus from ESET, which has received many awards for its contribution to security development. Versions of antivirus programs are available on the developer’s website for both PCs and mobile devices, a 30-day trial is provided. There are special conditions for business.

Dota 2 downloaded from a torrent does not work. Solution

If the game distribution was downloaded via torrent, then in principle there can be no guarantees of operation. Torrents and repacks are almost never updated through official applications and do not work over the network, because in the process of hacking, hackers cut out all network functions from games, which are often used to verify the license.

Using such versions of games is not only inconvenient, but even dangerous, because very often many files in them have been changed. For example, to bypass protection, pirates modify the EXE file. At the same time, no one knows what else they do with it. Perhaps they are building in a self-executing software. For example, when the game is first launched, it will integrate into the system and use its resources to ensure the well-being of hackers. Or, giving access to the computer to third parties. There are no guarantees here and cannot be.

In addition, the use of pirated versions is, in the opinion of our publication, theft. The developers spent a lot of time creating the game, investing their own money in the hope that their brainchild would pay off. And every work must be paid.

Therefore, if any problems arise with games downloaded from torrents or hacked using one or another means, you should immediately remove the pirated version, clean your computer with an antivirus and a licensed copy of the game. This will not only protect you from dubious software, but will also allow you to download updates for the game and receive official support from its creators.

Dota 2 gives an error about a missing DLL file. Solution

As a rule, problems associated with missing DLLs arise when starting Dota 2, but sometimes the game can access certain DLLs during the process and, not finding them, crash in the most blatant manner.

To fix this error, you need to find the required DLL and install it on the system. The easiest way to do this is using the program DLL-fixer, which scans the system and helps quickly find missing libraries.

If your problem turns out to be more specific or the method outlined in this article did not help, then you can ask other users in our “” section. They will help you quickly!

Thank you for your attention!